@import"https://fonts.googleapis.com/css2?family=Sora:wght@400;500;600;700;800&family=Instrument+Sans:ital,wght@0,400;0,500;0,600;0,700;1,400&family=JetBrains+Mono:wght@400;500;600&display=swap";#omni-chat-root{--green-50: #EBF7EF;--green-100: #D8F0E0;--green-200: #B2E2C4;--green-300: #7FCE9D;--green-400: #45B873;--green-500: #1FA75A;--green-600: #17934E;--green-700: #127A41;--green-800: #0F5F34;--green-900: #0B4527;--violet-50: #F2EEFE;--violet-100: #E7E0FD;--violet-200: #CFC2FB;--violet-300: #AC95F6;--violet-400: #8B6CEF;--violet-500: #7352E5;--violet-600: #5F3DD3;--violet-700: #4E30B2;--violet-800: #3D2689;--violet-900: #2C1B62;--neutral-0: #FFFFFF;--neutral-50: #F5F8F4;--neutral-100: #EDF1EB;--neutral-200: #E0E6DD;--neutral-300: #C8D1C6;--neutral-400: #A2AEA2;--neutral-500: #76837A;--neutral-600: #57655C;--neutral-700: #404D45;--neutral-800: #2A3630;--neutral-900: #17211C;--red-500: #DC4B3E;--red-600: #C03A2E;--red-50: #FCEEEC;--amber-500: #DF9A0B;--amber-600: #B97C06;--amber-50: #FBF3E0;--blue-500: #2E7CD6;--blue-600: #2364B1;--blue-50: #EAF2FB;--channel-whatsapp: #25D366;--channel-messenger: #0084FF;--channel-instagram: #E1306C;--channel-webchat: #7352E5;--tag-red-bg: #F5E6EA;--tag-red-fg: #8E3B4F;--tag-orange-bg: #FCEEE0;--tag-orange-fg: #C15C0A;--tag-amber-bg: #FBF3D9;--tag-amber-fg: #A6790A;--tag-green-bg: #E7F5EC;--tag-green-fg: #1F7A46;--tag-teal-bg: #E1F3F1;--tag-teal-fg: #12766B;--tag-blue-bg: #E8F1FC;--tag-blue-fg: #1D5FA8;--tag-purple-bg: #F1EAFB;--tag-purple-fg: #6B3FA0;--tag-pink-bg: #FCE9F1;--tag-pink-fg: #B23368;--tag-gray-bg: var(--neutral-100);--tag-gray-fg: var(--neutral-700);--surface-app: var(--neutral-50);--surface-card: var(--neutral-0);--surface-sunken: var(--neutral-100);--surface-hover: #F0F4EE;--surface-selected: var(--green-50);--surface-inverse: var(--neutral-900);--text-primary: var(--neutral-900);--text-secondary: var(--neutral-600);--text-muted: var(--neutral-500);--text-faint: var(--neutral-400);--text-inverse: #FFFFFF;--text-brand: var(--green-700);--text-ai: var(--violet-600);--text-danger: var(--red-600);--text-warning: var(--amber-600);--text-info: var(--blue-600);--text-link: var(--green-700);--action-primary: var(--green-600);--action-primary-hover: var(--green-700);--action-primary-press: var(--green-800);--action-ai: var(--violet-500);--action-ai-hover: var(--violet-600);--action-danger: var(--red-500);--action-danger-hover: var(--red-600);--border-default: var(--neutral-200);--border-strong: var(--neutral-300);--border-brand: var(--green-300);--border-ai: var(--violet-200);--focus-ring: 0 0 0 3px rgba(31, 167, 90, .25);--focus-ring-ai: 0 0 0 3px rgba(115, 82, 229, .25);--bubble-customer: var(--green-100);--bubble-customer-text: var(--neutral-900);--bubble-agent: var(--neutral-0);--bubble-agent-text: var(--neutral-900);--bubble-ai: var(--violet-100);--bubble-ai-text: var(--neutral-900);--chat-canvas: #F2F6F0;--status-new: var(--blue-500);--status-new-bg: var(--blue-50);--status-ai: var(--violet-500);--status-ai-bg: var(--violet-50);--status-human: var(--green-600);--status-human-bg: var(--green-50);--status-waiting: var(--amber-500);--status-waiting-bg: var(--amber-50);--status-resolved: var(--neutral-500);--status-resolved-bg: var(--neutral-100);--status-online: #34C759}#omni-chat-root{--font-display: "Sora", system-ui, sans-serif;--font-body: "Instrument Sans", system-ui, sans-serif;--font-mono: "JetBrains Mono", ui-monospace, monospace;--text-2xs: 11px;--text-xs: 12px;--text-sm: 13px;--text-md: 14px;--text-lg: 16px;--text-xl: 18px;--text-2xl: 22px;--text-3xl: 28px;--text-4xl: 36px;--weight-regular: 400;--weight-medium: 500;--weight-semibold: 600;--weight-bold: 700;--leading-tight: 1.2;--leading-snug: 1.35;--leading-normal: 1.5;--tracking-tight: -.02em;--tracking-normal: 0;--tracking-wide: .06em}#omni-chat-root{--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-5: 20px;--space-6: 24px;--space-8: 32px;--space-10: 40px;--space-12: 48px;--space-16: 64px;--radius-xs: 6px;--radius-sm: 8px;--radius-md: 10px;--radius-lg: 14px;--radius-xl: 20px;--radius-bubble: 12px;--radius-pill: 999px;--shadow-xs: 0 1px 2px rgba(23, 33, 28, .05);--shadow-sm: 0 1px 3px rgba(23, 33, 28, .07), 0 1px 2px rgba(23, 33, 28, .04);--shadow-md: 0 4px 12px rgba(23, 33, 28, .08), 0 1px 3px rgba(23, 33, 28, .05);--shadow-lg: 0 12px 32px rgba(23, 33, 28, .12), 0 2px 6px rgba(23, 33, 28, .06);--shadow-widget: 0 16px 48px rgba(23, 33, 28, .18);--duration-fast: .12s;--duration-base: .18s;--duration-slow: .28s;--ease-out: cubic-bezier(.16, 1, .3, 1);--ease-in-out: cubic-bezier(.65, 0, .35, 1);--bp-sm: 768px;--bp-md: 1280px;--bp-login-hero: 1024px}.oc-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font-family:var(--font-body);font-weight:600;border-radius:var(--radius-md);border:1px solid transparent;cursor:pointer;white-space:nowrap;-webkit-user-select:none;user-select:none;transition:background-color var(--duration-fast) var(--ease-out),border-color var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.oc-btn:focus-visible{outline:none;box-shadow:var(--focus-ring)}.oc-btn--sm{height:30px;padding:0 12px;font-size:13px;border-radius:var(--radius-sm)}.oc-btn--md{height:36px;padding:0 16px;font-size:14px}.oc-btn--lg{height:42px;padding:0 20px;font-size:15px}.oc-btn--primary{background:var(--action-primary);color:var(--text-inverse)}.oc-btn--primary:hover{background:var(--action-primary-hover)}.oc-btn--primary:active{background:var(--action-primary-press)}.oc-btn--secondary{background:var(--surface-card);border-color:var(--border-default);color:var(--text-primary)}.oc-btn--secondary:hover{background:var(--surface-hover)}.oc-btn--secondary:active{background:var(--surface-sunken)}.oc-btn--ghost{background:transparent;color:var(--text-secondary)}.oc-btn--ghost:hover{background:var(--surface-hover);color:var(--text-primary)}.oc-btn--ghost:active{background:var(--surface-sunken)}.oc-btn--danger{background:var(--action-danger);color:var(--text-inverse)}.oc-btn--danger:hover{background:var(--action-danger-hover)}.oc-btn--ai{background:var(--action-ai);color:var(--text-inverse)}.oc-btn--ai:hover{background:var(--action-ai-hover)}.oc-btn--ai:focus-visible{box-shadow:var(--focus-ring-ai)}.oc-btn[disabled]{opacity:.45;pointer-events:none}.oc-btn__spinner{box-sizing:border-box;width:14px;height:14px;flex:none;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:oc-btn-spin .6s linear infinite}@keyframes oc-btn-spin{to{transform:rotate(360deg)}}@media (prefers-reduced-motion: reduce){.oc-btn__spinner{animation-duration:2.4s}}@media (pointer: coarse){.oc-btn--sm{min-height:44px}}.oc-ibtn{display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-sm);border:1px solid transparent;cursor:pointer;background:transparent;color:var(--text-secondary);flex:none;transition:background-color var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.oc-ibtn:hover{background:var(--surface-hover);color:var(--text-primary)}.oc-ibtn:active{background:var(--surface-sunken)}.oc-ibtn:focus-visible{outline:none;box-shadow:var(--focus-ring)}.oc-ibtn--sm{width:28px;height:28px}.oc-ibtn--md{width:34px;height:34px}.oc-ibtn--lg{width:40px;height:40px;border-radius:var(--radius-md)}.oc-ibtn--outline{border-color:var(--border-default);background:var(--surface-card)}.oc-ibtn--outline:hover{background:var(--surface-hover)}.oc-ibtn--primary{background:var(--action-primary);color:var(--text-inverse)}.oc-ibtn--primary:hover{background:var(--action-primary-hover);color:var(--text-inverse)}.oc-ibtn--selected,.oc-ibtn--selected:hover{background:var(--surface-selected);color:var(--text-brand)}.oc-ibtn[disabled]{opacity:.45;pointer-events:none}@media (pointer: coarse){.oc-ibtn--sm,.oc-ibtn--md{min-width:44px;min-height:44px}}.oc-field{display:flex;flex-direction:column;gap:6px;font-family:var(--font-body)}.oc-field__label{font-size:var(--text-sm);font-weight:600;color:var(--text-primary)}.oc-field__hint{font-size:var(--text-xs);color:var(--text-muted)}.oc-field__error{font-size:var(--text-xs);color:var(--text-danger)}.oc-input-wrap{position:relative;display:flex;align-items:center}.oc-input-wrap .oc-input-icon{position:absolute;left:10px;color:var(--text-muted);display:inline-flex;pointer-events:none}.oc-input{width:100%;box-sizing:border-box;height:36px;padding:0 12px;font:400 14px var(--font-body);color:var(--text-primary);background:var(--surface-card);border:1px solid var(--border-default);border-radius:var(--radius-sm);transition:border-color var(--duration-fast) var(--ease-out),box-shadow var(--duration-fast) var(--ease-out)}.oc-input::placeholder{color:var(--text-faint)}.oc-input:hover{border-color:var(--border-strong)}.oc-input:focus{outline:none;border-color:var(--green-500);box-shadow:var(--focus-ring)}.oc-input--withicon{padding-left:34px}.oc-input--error{border-color:var(--red-500)}.oc-input--error:focus{border-color:var(--red-500);box-shadow:0 0 0 3px #dc4b3e2e}.oc-input--sunken{background:var(--surface-sunken);border-color:transparent}.oc-input--sunken:focus{background:var(--surface-card);border-color:var(--green-500)}.oc-input[disabled]{opacity:.45;pointer-events:none}textarea.oc-input{height:auto;min-height:72px;padding:10px 12px;resize:vertical;line-height:1.45}@media (pointer: coarse){.oc-input{height:44px;font-size:16px}}.oc-lightbox-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:60;display:flex;align-items:center;justify-content:center;padding:32px;background:#000000c7}.oc-lightbox{display:flex;flex-direction:column;gap:8px;max-width:100%;max-height:100%}.oc-lightbox__media{display:block;max-width:90vw;max-height:85vh;object-fit:contain;border-radius:var(--radius-md);background:#000}.oc-lightbox__bar{display:flex;align-items:center;justify-content:space-between;gap:16px}.oc-lightbox__download{display:inline-flex;align-items:center;gap:6px;color:#fff;font:600 13px var(--font-body);text-decoration:none}.oc-lightbox__download:hover{text-decoration:underline}.oc-lightbox__close{border:none;background:transparent;color:#fff;font-size:18px;line-height:1;cursor:pointer;padding:4px 8px}@media (pointer: coarse){.oc-lightbox__close{min-width:44px;min-height:44px}}.oc-msg{display:flex;flex-direction:column;max-width:min(480px,100%);font-family:var(--font-body)}.oc-msg--in{align-self:flex-start;align-items:flex-start}.oc-msg--out{align-self:flex-end;align-items:flex-end}.oc-msg__row{display:flex;align-items:flex-end;gap:8px}.oc-msg__bubble{padding:9px 12px;font-size:15px;line-height:1.45;color:var(--text-primary);border-radius:var(--radius-bubble);overflow-wrap:anywhere}.oc-msg--in .oc-msg__bubble{background:var(--bubble-customer);border-bottom-left-radius:4px}.oc-msg--out .oc-msg__bubble{background:var(--bubble-agent);border:1px solid var(--border-default);border-bottom-right-radius:4px}.oc-msg--ai .oc-msg__bubble{background:var(--bubble-ai);border:none}.oc-msg__meta{display:flex;align-items:center;gap:5px;margin-top:4px;font-size:11px;color:var(--text-muted)}.oc-msg__meta .oc-msg__author{font-weight:600}.oc-msg--ai .oc-msg__author{color:var(--text-ai)}.oc-msg__image-btn{display:block;padding:0;border:none;background:none;cursor:zoom-in}.oc-msg__image-btn:focus-visible{outline:2px solid var(--green-600);outline-offset:2px;border-radius:8px}.oc-msg__video-wrap{position:relative;display:inline-block}.oc-msg__expand{position:absolute;top:6px;right:6px;display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;border:none;border-radius:6px;background:#0000008c;color:#fff;cursor:pointer}.oc-msg__expand:hover{background:#000000bf}.oc-msg__image{display:block;max-width:min(260px,100%);max-height:260px;border-radius:8px;margin-bottom:4px;object-fit:cover}.oc-msg__video{display:block;max-width:min(260px,100%);max-height:260px;border-radius:8px;margin-bottom:4px;background:#000}.oc-msg__file{display:inline-flex;align-items:center;gap:6px;margin-bottom:4px;color:inherit;text-decoration:underline;word-break:break-all}.oc-msg__audio{display:block;width:260px;max-width:100%;height:40px;margin-bottom:4px}.oc-msg__tag{padding:0 5px;font-style:italic;border-radius:var(--radius-sm, 6px);background:var(--surface-sunken, #EDF1EB)}.oc-msg__tag--deleted{font-style:normal;font-weight:600;color:var(--text-secondary, #57655C)}.oc-msg--deleted .oc-msg__bubble{opacity:.62;text-decoration:line-through;text-decoration-thickness:1px}.oc-composer{display:flex;align-items:center;gap:8px;background:var(--surface-card);border:1px solid var(--border-default);border-radius:var(--radius-lg);padding:8px 10px;box-shadow:var(--shadow-sm);font-family:var(--font-body)}.oc-composer__input{flex:1;border:none;outline:none;font:400 14px var(--font-body);color:var(--text-primary);background:transparent;min-width:0}.oc-composer__input::placeholder{color:var(--text-faint)}.oc-composer--ai{border-color:var(--border-ai);background:var(--violet-50)}.oc-composer__ai-note{display:flex;align-items:center;gap:6px;font:500 12px var(--font-body);color:var(--text-ai);white-space:nowrap}@media (pointer: coarse){.oc-composer__input{font-size:16px}}.oc-aipill{display:inline-flex;align-items:center;gap:6px;height:24px;padding:0 10px;border-radius:999px;font:600 12px var(--font-body);white-space:nowrap}.oc-aipill--ai{background:var(--status-ai-bg);color:var(--status-ai)}.oc-aipill--human{background:var(--status-human-bg);color:var(--status-human)}.oc-aipill--paused{background:var(--status-waiting-bg);color:var(--status-waiting)}.oc-aipill__dot{width:6px;height:6px;border-radius:999px;background:currentColor}.oc-aipill--ai .oc-aipill__dot{animation:oc-aipill-pulse 1.6s ease-in-out infinite}@keyframes oc-aipill-pulse{0%,to{opacity:1}50%{opacity:.35}}@media (prefers-reduced-motion: reduce){.oc-aipill--ai .oc-aipill__dot{animation:none}}.oc-widget{--oc-widget-inset: 20px;--oc-widget-gap: 12px;--oc-widget-launcher: 52px;position:fixed;right:var(--oc-widget-inset);bottom:var(--oc-widget-inset);z-index:2147483000;display:flex;flex-direction:column;align-items:flex-end;gap:var(--oc-widget-gap);font-family:var(--font-body);font-size:var(--text-md);color:var(--text-primary);line-height:var(--leading-normal)}.oc-widget__launcher{width:var(--oc-widget-launcher);height:var(--oc-widget-launcher);border:none;border-radius:50%;background:var(--oc-widget-accent, var(--action-primary, #17934e));cursor:pointer;display:grid;place-items:center;box-shadow:0 8px 24px #0000002e}.oc-widget__window{box-sizing:border-box;width:min(340px,calc(100vw - var(--oc-widget-inset) * 2));height:min(480px,calc(100vh - var(--oc-widget-launcher) - var(--oc-widget-gap) - var(--oc-widget-inset) * 2));display:flex;flex-direction:column;background:var(--surface-card, #fff);border-radius:14px;box-shadow:0 12px 40px #00000038;overflow:hidden}.oc-widget__head{display:flex;align-items:center;gap:8px;padding:12px 14px;border-bottom:1px solid var(--border-default, #e0e6dd)}.oc-widget__title{font-weight:var(--weight-semibold);margin-right:auto}.oc-widget__avatar{width:24px;height:24px;border-radius:50%;object-fit:cover}.oc-widget__messages{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:10px}.oc-widget__busy{padding:12px 14px;margin:0;color:var(--text-secondary, #57655c)}.oc-widget__prechat{flex:1;display:flex;flex-direction:column;overflow-y:auto}@supports (height: 100dvh){.oc-widget__window{height:min(480px,calc(100dvh - var(--oc-widget-launcher) - var(--oc-widget-gap) - var(--oc-widget-inset) * 2))}}.oc-prechat{flex:1;display:flex;flex-direction:column;gap:10px;padding:16px 14px;overflow-y:auto}.oc-prechat__intro{margin:0;font-weight:var(--weight-semibold)}.oc-prechat__hint{margin:0;font-size:12px;color:var(--text-secondary, #57655c)}.oc-prechat__actions{display:flex;gap:8px;margin-top:4px}#omni-chat-root{font-family:var(--font-body);font-size:var(--text-md);color:var(--text-primary);line-height:var(--leading-normal);-webkit-font-smoothing:antialiased}